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Created by Guest
Created on Jan 8, 2025

Include SB job requisition number in RTH approved email


When you submit a request to hire via our intranet, the creator of the RTH receives an email to say that the RTH has been submitted. They also get an email to notify them when the RTH has been approved. A HRBP has flagged that it would be helpful if that second email notifying them of the approval included a req number so that they can help us match up reqs with roles. See Attachment


Hi Zoe,

Thank you for raising this request, I had a look at the process of requisition creation via RTH, the requisition is created 2 minutes after the 'Confirmation of approval' email is sent, so even if we add the req number tag to the email, it will be empty as at the time when email is sent the requistion is not created.

Also on the actual email template there is no tag available for req. number to select.

Please add this task to our ideas portal and it will be reviewed by our product team https://springboardats.ideas.aha.io/ [springboardats.ideas.aha.io]

Example from today's approved RTH:

Email to creator notifying of RTh Approval is sent at 9:23 am:

Requisition is created at 9:25:

I will close this ticket as no further action required by support.

Kind regards,

Natalia.


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