When SMS balance is too low to send SMS, Springboard gets a "Ledger Error." Could we surface this somehow into Springboard, so we could set up a rule to notify users they need to top up their balance?
There is a facility to warn on low balance in the Burst platform and auto-recharge, so this would be lower priority.
E.g.
https://peoplescouthelp.zendesk.com/agent/tickets/17485
https://trueblueinc.atlassian.net/browse/SBATS-1760